FAQ
Welcome to the Real Life Online Gear Store!
What kind of products do you sell?
    
  
  We offer a variety of church-branded merchandise, including t-shirts, hoodies, hats, mugs and more. All purchases support the different ministries and outreach efforts of Real Life.
How long does it take to receive my order?
    
  
  Orders are typically processed within 2–3 business days. Standard shipping times are 5–7 business days, depending on your location.
Do you offer local pickup?
    
  
  Yes. If you're nearby, you can select “Local Pickup” at checkout and pick up your order at the church office during posted hours.
Do you ship internationally?
    
  
  Currently, we only ship within the United States.
What forms of payment do you accept?
    
  
  Our store is powered by Shopify. We accept all major credit and debit cards, as well as other secure payment methods offered through the Shopify checkout system.
Is my payment information secure?
    
  
  Yes. Shopify provides secure, encrypted checkout to protect your payment and personal information.
Can I return or exchange an item?
    
  
  Yes. Returns and exchanges must be initiated within 14 days of receiving your order. Items must be in their original condition—unworn, unwashed, and unaltered.
Can I return or exchange an item?
    
  
  Yes. Returns and exchanges must be initiated within 14 days of receiving your order. Items must be in their original condition—unworn, unwashed, and unaltered.
What if my item arrives damaged or incorrect?
    
  
  Please contact us within 14 days of delivery. We will work with you to resolve any issues related to defective, damaged, or incorrect items.
Do you offer bulk orders or group discounts?
    
  
  Not at this time. All items are sold individually through our online store.








